60-Day Returns:

We offer a 60-day return window for all eligible items. This means you have 30 calendar days from the purchase date to return your item for a full refund.

Eligibility:

• Returned items must be in the original condition, unworn, unused, with tags still attached, and in the original packaging.
• Items damaged upon arrival are eligible for a full refund or replacement.
• We do not accept returns for items damaged after purchase or returned after the 60-day window.

Refund Process:

• Once we receive your returned item, our team will inspect it and process your refund within 5 business days.
• Refunds will be issued to the original payment method used during purchase.
• Please allow 5-10 business days for the refund to reflect on your statement (depending on your bank's processing time).

Additional Information:

• For questions regarding our return policy, please contact our customer support team at support@brassna.ca.
• Please note that this policy may be subject to change.

OTY ART

Email us: support@brassna.ca

Phone number: +1 (437) 886-1036

Business address: BUREAU N 3 HAY ALMASSAR IMM 119 2EME ETAGE, MARRAKECH, MOROCCO